Your intrepid National Committeeman put together a survey of the NAIFA Delegates and attendees at our 2014 State Convention in Kirkland and we got some interesting responses. Here are the actual questions and the results in a capsule:
General Survey Information. Tell us a little about yourself:
Of survey respondents:
Age: Under 30 only 1%, 30-40 20%, 41-50 23%, 51-60 27%, 61-65 6%, 66 -70 13%, 71+ 10%
Male 70% Female 30%
Years experience: <5 15%, 6-10 10%, 11-15 15%, 16-20 10%, 21-25 15%, 26-30 6%, 31-35 10%, 36-40 10%, 41+ 9% (1 person had 50, and a second had 51!)
86% describe themselves as Producers, 10% as General Agents, and the rest as Service Reps or Home Office.
So by this I take it we had a good representation of a broad swath of the producer community.
30% originally joined because “manager made me”, 10% joined “to grow my business” 20% saw it as an “opportunity to learn” 27% joined when a friend asked them (which shows how important it is to ask!) 5% joined to qualify for MDRT, 1 person joined to get LUTC and a discount on classes, 1 person indicated they were not a member, and 1 person indicated that he wanted to be seen as a professional. Many members put multiple reasons,
Then I asked the age-old, thorny question: How do you feel about dues? Is our dues structure fair and reasonable? 60% pay their dues monthly and 40% of us pay annually. 85% said that dues was fair, reasonable, and a good value. Interestingly, of those who complained, the complaint was NOT about State or Local dues. It was National Dues that caused alarm.
The negative comments are always the worth quoting, so here is the flavor: (1)“National has a poorly prepared website that is not user friendly”; (2)“I want to see a better return on my investment other than IFAPAC updates. What does that money do?” (3)”I want to see less national dues – reduce overhead to make membership more affordable”. (4) “Mainly too high when the cost of all three (National, State, and Local) to ‘newer’ agents we want to become members have shied away from it”. Finally my favorite: “Dues are reasonable but not fair because too many colleagues choose not to join.” There were others who defended the dues structure strongly, particularly because of NAIFA Advocacy on our behalf.
I asked in the survey about Programs. 60% stated that they had attended all their local meetings, but the number of meetings varied by local, with an average of 4 to 6. 40% had attended some but had also missed some. Members were satisfied with their local meetings.
Then I asked: “Did you attend the State Financial Services Forum at the Woodmark last September?”